Are you a developer and a doer? Does supporting the customers’ businesses with extreme quality level motivate you? Do you have experience in a leadership role in the transportation and/or warehousing business? Do you like to take challenges in a very demanding business? If yes, please keep reading about this great opportunity!
As part of Veho Group, Assistor Oy is one of the most trusted and dedicated supply chain solution provider for automotive spare parts logistics, operating in Finland, Baltics & Sweden.
We are now looking for an experienced Head of Logistic Services to execute Assistor’s strategy in the area of customer management and transportation service management. In this key position you'll be part of the Assistor management team and creating value for Assistor’s customers by ensuring high quality customer service and logistic solutions.
What You’ll Be Doing:
- Leading our customer service and deployment of customer specific logistic solutions.
- Ensuring great customer experience, by developing services in cooperation with customers and together with warehouse operations.
- Putting into practice our way of working where we ensure skilled workforce, personnel work well-being and satisfaction through good leadership.
- Owner of the invoicing and business forecasting process.
- Leading transportation solutions, including cooperation with selected partners.
- Reaching customer based agreed quality levels and leading needed corrective actions / continuous improvement.
- Company’s representative in operative meetings between customers and other partners.
- Taking part in to contract negotiations.
- Leading selected development programs to ensure profitability.
- Planning and executing the company strategy, within your own responsibility area.
Do you recognize yourself from this?
- Experience in working as a supervisor and excellent leadership skills.
- Lead by example, inspire and energize the team.
- Continuous improvement as a mindset.
- Experience in working as a part of global business environment.
- Knowledge of and experience in warehouse and/or transportation service business (working in mid-management roles at least 5 years). Experience in vehicle spare parts logistics will be seen as an advantage.
- Knowledge of customer service models and experience in process development.
- Understanding of quality management systems.
- Experience in using and/or implementing customer relation systems / tools.
- Verbal and written Finnish and English (business), preferable Swedish.
- Excellent negotiation and communication skills.
Why Join Assistor
Based on our long experience and competencies, Assistor is enabling and driving high quality, efficient and flexible services covering more than 20 different vehicle brands. You’ll have more than 100 colleagues and an environment with opportunities for growth and development. In this position you'll report directly to Managing Director of Assistor. As part of our sustainability program we’ll take care of our people and environment. Company’s benefits are competitive and wide.
Your main working location is our office in Pakkala nearby Helsinki Airport and our way of working is flexible, hybrid work possible as well, some travel days are needed.
Sound like the perfect role for you? Apply latest by 10.11.2024 via our career site. We will start reviewing applications already during the apply period. So please don't wait until the last minute.
If you have any questions don’t hesitate to call to our Managing Director, Kaj Nurminen +358 50 303 9752 on Wednesday 30.10. or Monday 4.11. between 12.00 and 13.30.
We’re excited to hear from you!
Assistor is part of the Veho group, a growing logistics company specializing in spare parts and material deliveries in the automotive industry. We offer storage and total delivery solutions for spare parts and materials that require accurate and fast delivery in Finland, the Baltic countries and Sweden. High quality, reliable and fast delivery have been the cornerstones of our operations since 2001. Our goal is to offer the best service experience in the industry and help our customers succeed in their own business. This is guaranteed by our personnel, whose well-being and competence we take care of.